Privacy Policy

• Service — The LeadPattern platform available at https://leadpattern.com
• Personal Data — Any information identifying an individual (name, phone number, email address, etc.)
• Usage Data — Automatically collected data such as IP address, browser type, and activity logs
• User — Any individual or business entity accessing or using LeadPattern

a) Personal Data

We may collect the following personal information:

• Name and business details
• Email address
• Phone number (including WhatsApp numbers)
• Address and location details
• Social login information (if applicable)

b) Messaging & Contact Data

• Customer contact lists uploaded by users
• Message content sent and received via WhatsApp
• Media files including images, documents, and videos

c) Usage Data

• IP address
• Device type and browser information
• Application usage logs
• Session duration and interaction data

d) Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve platform performance, store user preferences, and analyze usage behavior. You may disable cookies through your browser settings at any time.

e) Device & Location Data

• Device identifiers
• Operating system and network information
• Approximate location (when enabled by the user)

We use the information we collect for the following purposes:

• Provide WhatsApp Business messaging services
• Enable automation features including bots, workflows, and campaigns
• Deliver messages exclusively to users who have opted in
• Improve system performance, reliability, and analytics
• Provide technical support and troubleshooting
• Ensure compliance with Meta and WhatsApp platform policies

LeadPattern strictly adheres to WhatsApp Business API and Meta platform policies:

• Messages are sent only to users who have explicitly opted in
• Spam and unsolicited messaging are strictly prohibited
• Messaging is limited to transactional, customer support, and approved promotional use cases

We may share data with the following categories of recipients when necessary:

• Meta (WhatsApp) — for message delivery and platform compliance
• Cloud & infrastructure providers — for hosting and data storage
• Analytics providers — for performance monitoring and service improvement
• Legal authorities — when required by applicable law or regulation

• Data is retained only for as long as necessary to fulfill the purposes described in this policy
• Retention periods may vary based on legal obligations and operational requirements
• Users may request deletion of their data at any time

We implement industry-standard technical and organizational measures to protect your data:

• Encryption of sensitive data in transit and at rest
• Secure APIs with strict access controls
• Continuous monitoring and logging systems

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

Subject to applicable law, you have the right to:

• Access — Request a copy of the personal data we hold about you
• Rectification — Correct any inaccurate or incomplete data
• Erasure — Request deletion of your personal data
• Withdraw Consent — Revoke previously granted consent at any time

To exercise any of these rights, please contact us at support@leadpattern.com.

Our platform may integrate with or rely on third-party services including:

• Analytics and monitoring tools
• Payment processing services
• Cloud hosting and infrastructure providers

These services operate under their own respective privacy policies. We encourage you to review them independently.

Your data may be processed and stored in India or other jurisdictions where our infrastructure and service providers are located. By using LeadPattern, you acknowledge and consent to such transfers.

LeadPattern is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us immediately.

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting the revised version at https://leadpattern.com/privacy-policy. We recommend reviewing this page periodically for updates.

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out to us: