ChatGPT
Claude
Perplexity
What happens after someone submits
The bot's Send WhatsApp Flow step has two exits: On Sent runs right after the form goes out, and On Submission carries on when the customer submits. Connect your next steps there — for example:
- Confirm — “Thanks Priya, your visit is booked for Thursday at 11.”
- Tag — mark them *Hot lead* or *Booking* depending on their answers.
- Save — store budget, city or rating as custom fields for segments.
- Hand over — assign the chat to the right salesperson.
Tips for forms people finish
- Split long forms into screens — contact details on one, needs on the next.
- Put the easy questions first — once people start, they're likely to finish.
- Use pickers, not typing — dropdowns, chips and date pickers are faster on a phone.
- Make the last screen obviously the last.
Every submission is kept with its sync status — open View Submissions → View Details to read one customer's answers, or Export Submissions for a date range. Flows guide →