ONLY ON LEAD PATTERN · SAP × WHATSAPP
Connect SAP to WhatsApp. Natively.
Lead Pattern plugs directly into SAP Business One and SAP S/4HANA — so every order, invoice, dispatch and payment update reaches your customer on WhatsApp, automatically.
Order shipped → Customer notified instantly
The Disconnect
Your business runs on SAP. Your customers live on WhatsApp. The two never talk.
"Where's my order?"
Your team copies status from SAP and types it into WhatsApp by hand, all day.
Invoices get lost
PDFs sit in SAP or email while customers chase them on WhatsApp.
Payments run late
Reminders depend on someone remembering to send them — so they don't go out.
How It Works
SAP → Lead Pattern → WhatsApp → your team
No middleware layer from us. Your SAP events flow straight into customer conversations.
Event fires in SAP
An order, invoice, dispatch or payment event is posted in SAP B1 or S/4HANA.
Connector maps & routes
Lead Pattern picks up the event, maps it to your approved WhatsApp template and queues the message.
Customer gets the update
Your customer receives a timely, branded message — with PDFs attached when needed.
Replies land in one inbox
If they reply, your team sees the full thread with SAP context — no copy-paste.
Put SAP to Work on WhatsApp
Supported SAP products
Not sure which SAP edition you run? Share your landscape on a demo call — we will confirm compatibility.
Security & Governance
Enterprise-grade trust for SAP-connected messaging
Encryption in transit & at rest
All data between SAP, Lead Pattern and WhatsApp is encrypted. Stored data is encrypted at rest.
Role-based access control
Control who can view SAP-linked conversations, trigger messages and manage templates.
Audit logs
Every automated message and agent action is logged — ready for compliance reviews.
Regional hosting options
Enterprise-grade infrastructure with data residency options aligned to your compliance needs.
Standards-aligned practices
Built with ISO 27001-aligned controls and GDPR-ready data handling.
SAP Connector — pricing tailored to your setup.
Tell us your scope and we will share pricing. A 30-day proof-of-value pilot is also available.
| Option | What it covers |
|---|---|
| Standard connector | Single company code, core order-to-cash events |
| Multi-entity | Multiple company codes or business units |
| Implementation package | Hands-on mapping, templates and go-live support |
| 30-day pilot | Proof-of-value on one use case before full rollout |
Industries
SAP × WhatsApp, built for how you operate
Deep strength in manufacturing, distribution, pharma and logistics — with SAP at the core.
Implementation
Live in 2–4 weeks, with specialist support
Discovery → scoped setup → pilot and go-live. No long IT projects.
Discovery & scoping
We map your SAP events, customer journeys and templates — usually in one working session.
Connector setup & mapping
Our SAP specialists connect via standard interfaces and map events to approved WhatsApp templates.
Pilot & go-live
Test with a focused use case, then roll out. Most customers go live in 2–4 weeks total.
SAP FAQ
SAP Business One, S/4HANA and ECC/ERP today; ByDesign and SuccessFactors are on the roadmap.
See your SAP data live on WhatsApp.
Book a 30-minute SAP demo — we will show your exact use case.