How many messages can I send a day?
WhatsApp limits how many different customers one number can start conversations with in 24 hours. New numbers usually start at 250, then move up to 2,000, 10,000, 100,000 and unlimited as you complete business verification and keep a good quality rating. Replies inside an open conversation don't count. Messaging limits explained →
Keep your number healthy
- Message people who opted in — website forms, checkout, ads, or customers who messaged you first.
- Make it easy to stop: a "Stop offers" button. Opted-out customers are removed from audiences automatically.
- Use segments (bought in the last 90 days, city, interest) instead of messaging everyone.
- Watch your quality rating — a red rating can lower your limit. Account blocked or limited? →

