New · Native SAP × WhatsApp — connect SAP B1 & S/4HANA. Explore the SAP integration

Lead Pattern

ONE NUMBER, WHOLE TEAM

Your whole team, answering one WhatsApp number — together.

Route, assign and resolve customer chats from a single shared inbox. No more passing around one phone or losing messages in a personal account.

Live example

Never miss a message

Every chat lands in one place and gets owned by someone.

Reply faster

Teammates see every chat in one shared inbox and pick it up instantly.

Full visibility

Managers see every conversation, response time and workload.

How it works

See each feature in action

Manual chat assignment

Assign chats to the right agent or team in a click.

In action

End-to-end workflow

1

Customer messages

The chat auto-assigns to a free agent on the right team.

2

Agent replies

They add a private note so colleagues have context.

3

Manager checks in

An SLA alert flags any chat waiting too long.

Frequently asked questions

As many as your plan includes; additional seats are available on request.

Bring your whole team into one WhatsApp inbox.

14-day free trial · No credit card · Free WhatsApp API setup