SAP Business One WhatsApp Template Maker

Pick an SAP event and get a ready Utility template, the SAP field for each blank and a phone preview.

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SAP Business One event

Your company name

Template text · Utility

Hi {{1}}, thank you for your order with [Your company].
Order number: *{{2}}*
Amount: ₹{{3}}
Expected dispatch: {{4}}
We will message you here when it ships.

Which SAP field goes into each blank

Blank	What it is	Taken from SAP B1
{{1}}	Customer name	Business partner name on the sales order
{{2}}	Order number	Sales order document number
{{3}}	Order amount	Sales order total
{{4}}	Expected dispatch	Delivery date on the sales order

Developer view: Meta template JSON

{
  "name": "order_confirmed",
  "language": "en",
  "category": "UTILITY",
  "components": [
    {
      "type": "BODY",
      "text": "Hi {{1}}, thank you for your order with [Your company].\nOrder number: *{{2}}*\nAmount: ₹{{3}}\nExpected dispatch: {{4}}\nWe will message you here when it ships.",
      "example": {
        "body_text": [
          [
            "Ramesh Traders",
            "SO-10452",
            "48,500",
            "15 Nov"
          ]
        ]
      }
    }
  ]
}

Example wording to start from. Meta reviews every template before it can be sent. Nothing you type leaves your browser.

9:41

Your company

sent from SAP Business One

Hi Ramesh Traders, thank you for your order with [Your company].
Order number: SO-10452
Amount: ₹48,500
Expected dispatch: 15 Nov
We will message you here when it ships.

How it works

Your SAP update template in 3 steps

Pick the SAP event

Sales order confirmed, delivery posted, A/R invoice posted, payment due or overdue.

Add your company name

The template fills in, with numbered blanks for the customer name, document number, amount and date.

Copy it

Copy the text (or the JSON for developers). The table shows which SAP Business One field goes into each blank.

Why these templates are Utility

Order, delivery, invoice and payment updates are about something your customer already bought, so they belong in Meta's Utility category — about ₹0.115 per message in India, against ₹0.86 for Marketing. Keep offers out of them, or Meta treats the template as Marketing. Template categories →

Sending them automatically

Lead Pattern's SAP Business One connector sends these messages when the document is posted in SAP — sales order updates, dispatch alerts, invoices with the PDF and payment reminders. Our SAP specialists map each blank to the SAP field during setup, and customer replies land in your shared team inbox.

SAP template maker FAQ

Can SAP Business One send WhatsApp messages?+

Not on its own. A connector such as Lead Pattern's SAP Business One connector (an add-on on Growth and Enterprise) sends approved WhatsApp templates when an order, delivery, invoice or payment event is posted.

Does Meta have to approve these templates?+

Yes. Every template is reviewed by Meta before it can be sent; Meta says review can take up to 24 hours.

Can the invoice PDF go with the message?+

Yes — use a template with a document header, and the connector attaches the A/R invoice PDF.

Is this tool free?+

Yes, free with no signup. It runs in your browser.

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SAP Business One WhatsApp Template Maker

Your SAP update template in 3 steps

Pick the SAP event

Add your company name

Copy it

Why these templates are Utility

Sending them automatically

SAP template maker FAQ

Other tools you might need

Template Preview & Builder

Marketing or Utility Checker

Payment Reminder Calculator

All free tools

Ready to turn WhatsApp into your best channel?