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WhatsApp glossary

What is a WhatsApp display name?

A display name is the business name customers see on your WhatsApp Business profile. Meta reviews it before it is shown.

Last updated: 5 November 2026

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Quick answer

A WhatsApp display name is the business name shown on your WhatsApp Business profile, and in some cases at the top of chats instead of your number. You must give one when you register a number on the API. Meta reviews it against its display-name guidelines; a declined name can be edited and resubmitted, or appealed.

Meta: Display names

How it works - You enter the display name when you register your number — for example in Meta's Embedded Signup popup. - Meta reviews it against its **display-name guidelines**. Its status shows as **pending review**, **approved** or **declined**. - A declined name can be **edited and resubmitted**, or appealed. Later changes to the name are reviewed again.

Why it matters for a business Customers decide whether to trust and open a message partly by the name they see. An **approved display name** is also one of Meta's five conditions for the blue-tick Official Business Account. [What is an Official Business Account? →](/whatsapp-glossary/official-business-account)

Where to see it in Lead Pattern **Settings → Business Profile** shows the display name and number Meta has on file. Display-name review is done by Meta, not by Lead Pattern.

An example A bakery registers its number with the display name of its shop as it appears on its signboard and website. Meta approves it, and customers see that name on the bakery's WhatsApp profile.

Frequently asked questions

Who approves my WhatsApp display name?+

Meta. It reviews the name against its display-name guidelines. Lead Pattern shows the result.

What if my display name is rejected?+

You can edit it and resubmit it, or appeal Meta's decision.

Can I change my WhatsApp display name later?+

Yes, but each change is reviewed by Meta again.

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