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WhatsApp vs SMS vs Email Cost Calculator

Compare what your messages cost each month on WhatsApp, SMS and email — with your own prices.

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ChannelPer monthPer yearNote
WhatsApp₹575₹6,900Meta's utility rate ₹0.115 per message, at cost.
SMS——Enter your SMS price.
Email——Enter your cost per email.

Replies are where WhatsApp differs: when a customer writes back, your answers within 24 hours are service messages — the first 1,000 a month per number are free. WhatsApp also shows images, PDFs and buttons that SMS can't.

Meta fees only (India, excl. GST); your Lead Pattern plan is separate. SMS and email use the prices you enter. Meta rates last checked on 7 November 2026 (Meta's India rate card effective 1 October 2026).

How it works

Compare channels in 3 steps

1

Enter your volume

Messages per month and whether they're updates (Utility) or offers (Marketing).

2

Enter your SMS and email prices

From your own bills — prices differ a lot between providers, so we don't guess them.

3

Paste your message

Long or Hindi messages split into several SMS parts; WhatsApp charges once per message.

More than the price per message

WhatsApp messages carry images, PDFs and buttons, show your verified business name, and customers can reply in the same chat — your replies within 24 hours are service messages, and the first 1,000 a month per number are free. Compare the channels in detail: WhatsApp vs SMS vs RCS →

See your full WhatsApp bill, including the plan, with the pricing calculator.

Cost calculator FAQ

How many characters fit in one SMS?+

160 in plain English, or 70 if the message has Hindi, emojis or other special characters. Longer messages are split into parts (153 or 67 characters each) and each part is charged.

Is WhatsApp cheaper than SMS in India?+

It depends on your SMS price and message type. Enter your SMS price to compare for your own volume.

Do these WhatsApp costs include GST?+

No. Meta's rates are shown excluding GST.

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