WhatsApp templates · Payment reminders
8 free payment reminders templates for WhatsApp
Payment reminders about an existing invoice or account are utility templates. Keep them polite and specific: invoice number, amount and due date.
Copy and adapt
Payment reminders templates
Highlighted words are variables — they're filled in for each customer when you send.
Due soon
UtilityHi {{customer_name}}, a friendly reminder that invoice {{invoice_number}} for {{amount}} is due on {{due_date}}. Please ignore this if already paid.
Due today
UtilityHello {{customer_name}}, invoice {{invoice_number}} for {{amount}} is due today. You can pay using the link below.
Overdue (first)
UtilityHi {{customer_name}}, our records show invoice {{invoice_number}} for {{amount}} was due on {{due_date}}. Kindly arrange payment or reply here if you have a question.
Overdue (follow-up)
UtilityDear {{customer_name}}, invoice {{invoice_number}} for {{amount}} is now {{days_overdue}} days overdue. Please clear it at the earliest to avoid any hold on new orders.
Outstanding statement
UtilityHello {{customer_name}}, your outstanding balance with {{company_name}} as on {{statement_date}} is {{amount}}. The detailed statement is attached for your reference.
Tip: Add a document header so the statement PDF goes with the message.
Payment received
UtilityThank you, {{customer_name}}! We have received {{amount}} against invoice {{invoice_number}}. Your receipt number is {{receipt_number}}.
EMI reminder
UtilityHi {{customer_name}}, your EMI of {{amount}} for loan {{loan_number}} is due on {{due_date}}. Please keep sufficient balance in your account.
Fee reminder
UtilityDear parent, the {{term_name}} fee of {{amount}} for {{student_name}} is due on {{due_date}}. Please pay before the due date.
Tips
Get better results
Tip 1
Send each customer their own amount: upload an .xlsx with one row per customer, or map variables to customer fields.
Tip 2
Schedule reminders in advance — before the due date, on the date, and after.
Tip 3
Don't threaten; firm and polite wording keeps your quality rating healthy.
How to use these templates
From copy to approved in 3 steps
1
Copy and adapt
Click “Copy text”, change the wording to your brand and keep the {{variables}} you need.
2
Submit to Meta
In Lead Pattern go to Templates → new template, pick the category, paste the text, add sample values and submit.
3
Send automatically
Once approved, use it in broadcasts, bots, chats or triggers from Shopify, WooCommerce and SAP Business One.
Send them automatically
Lead Pattern sends approved templates from broadcasts, bots and integrations. See SAP Business One × WhatsApp.
Payment reminders templates FAQ
Can I send each customer their own outstanding amount?+
Yes. In Lead Pattern, broadcast from an Excel file where each row has the customer's number, invoice and amount, or map template variables to customer fields.
Is a payment reminder Marketing or Utility?+
A reminder about a specific invoice or account is Utility. Adding offers or promotions to it can make Meta classify it as Marketing.
Do I need the WhatsApp Business API to send templates?+
Yes. Templates are part of the official WhatsApp Business API. Lead Pattern sets up the API for free and lets you create, submit and send templates from one place.
More template categories
Order updates
Confirmations, changes and cancellations
See templates →Shipping & delivery
Dispatch, tracking, delivered
See templates →Appointments & bookings
Confirmations, reminders, reschedules
See templates →OTP & verification
One-time passwords and login codes
See templates →Offers & promotions
Sales, launches, discounts
See templates →Abandoned cart
Bring shoppers back to checkout
See templates →Feedback & reviews
Ratings, surveys, review requests
See templates →SAP & B2B dealer updates
Invoices, sales orders, dealer alerts
See templates →Lead follow-up & sales
Enquiries, brochures, demos
See templates →Welcome & onboarding
Sign-ups, opt-ins, account updates
See templates →Festival greetings
Diwali, Holi, New Year and more
See templates →
Send WhatsApp templates automatically — free 14-day trial.
14-day free trial · No credit card · Free WhatsApp API setup
