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Lead Pattern

WhatsApp templates · Payment reminders

8 free payment reminders templates for WhatsApp

Payment reminders about an existing invoice or account are utility templates. Keep them polite and specific: invoice number, amount and due date.

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Copy and adapt

Payment reminders templates

Highlighted words are variables — they're filled in for each customer when you send.

Due soon

Utility

Hi {{customer_name}}, a friendly reminder that invoice {{invoice_number}} for {{amount}} is due on {{due_date}}. Please ignore this if already paid.

Pay now

Due today

Utility

Hello {{customer_name}}, invoice {{invoice_number}} for {{amount}} is due today. You can pay using the link below.

Pay now

Overdue (first)

Utility

Hi {{customer_name}}, our records show invoice {{invoice_number}} for {{amount}} was due on {{due_date}}. Kindly arrange payment or reply here if you have a question.

Pay now
Talk to accounts

Overdue (follow-up)

Utility

Dear {{customer_name}}, invoice {{invoice_number}} for {{amount}} is now {{days_overdue}} days overdue. Please clear it at the earliest to avoid any hold on new orders.

Call accounts

Outstanding statement

Utility

Hello {{customer_name}}, your outstanding balance with {{company_name}} as on {{statement_date}} is {{amount}}. The detailed statement is attached for your reference.

Tip: Add a document header so the statement PDF goes with the message.

Payment received

Utility

Thank you, {{customer_name}}! We have received {{amount}} against invoice {{invoice_number}}. Your receipt number is {{receipt_number}}.

EMI reminder

Utility

Hi {{customer_name}}, your EMI of {{amount}} for loan {{loan_number}} is due on {{due_date}}. Please keep sufficient balance in your account.

Fee reminder

Utility

Dear parent, the {{term_name}} fee of {{amount}} for {{student_name}} is due on {{due_date}}. Please pay before the due date.

Pay fee

Tips

Get better results

Tip 1

Send each customer their own amount: upload an .xlsx with one row per customer, or map variables to customer fields.

Tip 2

Schedule reminders in advance — before the due date, on the date, and after.

Tip 3

Don't threaten; firm and polite wording keeps your quality rating healthy.

How to use these templates

From copy to approved in 3 steps

1

Copy and adapt

Click “Copy text”, change the wording to your brand and keep the {{variables}} you need.

2

Submit to Meta

In Lead Pattern go to Templates → new template, pick the category, paste the text, add sample values and submit.

3

Send automatically

Once approved, use it in broadcasts, bots, chats or triggers from Shopify, WooCommerce and SAP Business One.

Send them automatically

Lead Pattern sends approved templates from broadcasts, bots and integrations. See SAP Business One × WhatsApp.

SAP Business One × WhatsApp

Payment reminders templates FAQ

Can I send each customer their own outstanding amount?+

Yes. In Lead Pattern, broadcast from an Excel file where each row has the customer's number, invoice and amount, or map template variables to customer fields.

Is a payment reminder Marketing or Utility?+

A reminder about a specific invoice or account is Utility. Adding offers or promotions to it can make Meta classify it as Marketing.

Do I need the WhatsApp Business API to send templates?+

Yes. Templates are part of the official WhatsApp Business API. Lead Pattern sets up the API for free and lets you create, submit and send templates from one place.

Send WhatsApp templates automatically — free 14-day trial.

14-day free trial · No credit card · Free WhatsApp API setup

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